This Privacy Policy explains what personal data ph789 collects from Filipino players, how it is used, and the rights you have over your information. By using the platform, you agree to the practices described here.
When you register an account on ph789, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method, GCash or Maya account reference, and transaction history related to deposits and withdrawals on the platform. As you use the platform, we automatically gather technical data including your device type, operating system, browser version, IP address, and session timestamps to maintain account security and improve platform performance. Gameplay data — such as the games you access, wager amounts, session duration, and game outcomes — is recorded as part of normal platform operations and is used for account management, dispute resolution, and responsible gaming monitoring. We may also collect information you provide when you contact our support team, including the content of your messages and any attachments you submit.
We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. All data collection on ph789 is carried out in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). You are not required to provide information beyond what is necessary to create and operate your account, though incomplete information may limit your access to certain platform features. If you connect to ph789 through a mobile device, we may collect device identifiers to support mobile session security and prevent unauthorised access. You can review the data associated with your account at any time by contacting our support team through your account dashboard.
The personal data ph789 collects is used primarily to create and manage your player account, process deposits and withdrawals in Philippine pesos, verify your identity as required by our operating licence, and deliver the gaming services you have requested. We use your contact details to send account-related communications such as transaction confirmations, security alerts, and updates to platform policies — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Your gameplay data is used internally to monitor for responsible gaming indicators, investigate disputes, and ensure the integrity of game outcomes across all titles available on the platform. We may use aggregated, anonymised data derived from player activity to improve platform features, optimise game performance, and develop new services — this data cannot be used to identify individual players. If you have opted in to marketing communications, we may use your contact details to send you information about promotions and offers available on ph789; you can withdraw this consent at any time through your account settings.
ph789 does not use your personal data to make automated decisions that produce legal or similarly significant effects without human review. We do not build individual profiles for the purpose of selling targeted advertising to third-party advertisers. Data used for responsible gaming monitoring is handled with strict confidentiality and is not shared with other players or used for any purpose unrelated to player welfare. If you request self-exclusion or set deposit limits through the platform, the data associated with those requests is retained for the duration of the restriction period to ensure the measures remain effective. All internal uses of your data are governed by access controls that limit which staff members can view personal account information.
ph789 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your information only in the limited circumstances described in this section, and only to the extent necessary for the specific purpose. Payment processors and e-wallet providers such as GCash and Maya receive the transaction data required to complete your deposit or withdrawal — these providers operate under their own privacy policies and are bound by contractual obligations to protect your data. Identity verification providers may receive a copy of your government-issued ID and personal details to complete the Know Your Customer (KYC) process required under our operating licence; these providers are selected for their compliance with Philippine data protection standards. We may disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, property, or safety of ph789, its players, or the public.
In the event that ph789 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction — you will be notified of any such transfer and the privacy practices of the new entity before the transfer takes effect. We do not share your data with other online gaming platforms or marketing networks. Any third-party service provider that receives your data is required to process it only for the purpose for which it was shared and to maintain appropriate security measures. If you have concerns about a specific third party that may have received your data, you may contact our support team for clarification. ph789 reviews its third-party data sharing arrangements regularly to ensure continued compliance with applicable privacy obligations.
ph789 uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using TLS protocols, secure server infrastructure, access controls that restrict internal data access to authorised personnel only, and regular security reviews of our systems and processes. Your account password is stored in hashed form and is never accessible in plain text by ph789 staff — if you forget your password, it must be reset rather than retrieved. We strongly recommend that you use a unique, strong password for your ph789 account and enable any additional security features available in your account settings. ph789 will never ask for your password via email, live chat, or any other communication channel.
We retain your personal data for as long as your account remains active and for a period thereafter as required by our regulatory obligations and applicable Philippine law. Account data is typically retained for a minimum of five years following account closure to satisfy anti-money laundering record-keeping requirements. Data that is no longer required for any lawful purpose is securely deleted or anonymised. If you request account closure, we will process your request promptly, though certain data may be retained beyond the closure date where retention is required by law. You may request information about the specific retention periods applicable to your data by contacting our support team through your account dashboard.
As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to the personal data ph789 holds about you. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you by submitting a request through your account dashboard or by contacting our support team — we will respond to verified access requests within a reasonable timeframe. You have the right to correct inaccurate or incomplete personal data associated with your account; you can update most account details directly through your account settings, or contact support for assistance with information that cannot be self-edited. You have the right to object to the processing of your personal data for direct marketing purposes and to withdraw your consent to marketing communications at any time without affecting the lawfulness of processing carried out before withdrawal.
You also have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe that ph789 has processed your personal data in a manner that violates the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. ph789 is committed to responding to all data subject requests in good faith and within the timeframes required by applicable law. To exercise any of your rights, please contact our support team through your account dashboard with a clear description of your request and sufficient information to verify your identity. We will not charge a fee for reasonable data subject requests.
ph789 uses cookies and similar tracking technologies to maintain your login session, remember your platform preferences, and ensure the security of your account during each visit. Session cookies are temporary and are deleted when you close your browser; persistent cookies remain on your device for a set period and are used to recognise returning players and maintain preference settings. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertising networks. The platform may use analytics tools to collect aggregated, anonymised data about how players navigate the site — this data is used solely to improve the platform experience and does not identify individual users. You can manage cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of your ph789 account, including the ability to stay logged in.
By continuing to use the ph789 platform after being presented with this Privacy Policy, you consent to the use of cookies as described above. If you have questions about specific cookies used on the platform, you may contact our support team for a detailed breakdown. ph789 does not use fingerprinting technologies or other methods designed to track you across websites outside of the ph789 platform. Any updates to our use of cookies will be reflected in this Privacy Policy, and material changes will be communicated to registered players. We encourage you to review this section periodically if you have concerns about how tracking technologies are used on the platform.
ph789 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. When material changes are made, registered players will be notified via the contact details associated with their account, and the updated policy will be published on this page with a revised effective date. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account. We recommend reviewing this page periodically to stay informed of how ph789 handles your personal data.
If you have questions about this Privacy Policy, wish to exercise your data subject rights, or want to report a concern about how your data has been handled, please contact the ph789 support team through your account dashboard. You may also reach us by email at [email protected] — please include your registered username in any correspondence to help us respond efficiently. For matters related to responsible gaming and the data associated with self-exclusion or deposit limit requests, please visit the Responsible Gaming page. For general questions about your account, the FAQ page covers the most common topics. This Privacy Policy was last reviewed and updated in 2025 and applies to all registered accounts on the ph789 platform.
Our support team is ready to help with any privacy-related queries. You can also visit the FAQ for quick answers about account security and data handling on ph789.